Guide to Flower Mound Utilities Services and Online Billing

Flower Mound, Texas, a rapidly growing suburb in the Dallas-Fort Worth metropolitan area, is known for its high quality of life, safe neighborhoods, and excellent community services.

Among the essential services offered to residents is the comprehensive management of utilities. From water and sewer services to trash collection, Flower Mound Utilities provides essential services to keep the town running smoothly.

In this guide, we’ll explore the details of Flower Mound utilities, including payment options, how to access billing and the ease of online payments.

Introduction to Flower Mound Utilities

To provide essential services, including water, wastewater (sewer), and garbage collection, the Town of Flower Mound’s Utilities Department is responsible for building and maintaining the required infrastructure.

Dependability, effectiveness, and client pleasure are the main priorities of these services offered to residential and business clients. Water from Lake Lewisville’s surface and water obtained from the Upper Trinity Regional Water District are the two main water sources for Flower Mound.

Every home and business in the town receives safe delivery of treated water thanks to the efforts of the Utilities Department. Together with these duties, the department also oversees the management of solid waste collection services and the collection and treatment of wastewater.

Main Flower Mound Utilities Services

There are three main categories in which Flower Mound’s utilities fall:

Servicing Water

  • Flower Mound supplies high-quality water from the Upper Trinity Regional Water District and Lake Lewisville.
  • The town ensures the safety and purity of drinking water by treating it according to national and state standards.

• Flower Mound supplies high-quality water from the Upper Trinity Regional Water District and Lake Lewisville.

Water and Waste Management Services

The town oversees its collection and treatment to ensure that wastewater is managed effectively and sustainably.

Recycle and Refuse Management Services

  • Residents can use recycling and curbside waste pickup services once a week.
  • Flower Mound provides green waste collection services and bulk trash pickup.

Ways to Pay for Flower Mound Utilities

Utility payment management in Flower Mound is designed to be simple and flexible, providing residents with various practical choices. All consumers can easily complete the payment process with the town’s multiple alternatives, empowering them to manage their bills according to their preferences, whether online or traditional.

  1. Payment in Person

Please visit Flower Mound Town Hall if you would rather pay your utility bills in person. Location of the payment counter:

The town hall at 2121 Cross Timbers Road in Flower Mound, Texas, is at 75028.

Bank checks, money orders, and cash are accepted at this location. The secure drop box outside the building is another way for residents to drop off their money after hours.

  1. Send Money by Mail

Flowers Mound residents can mail checks or money orders by regular mail if that is how they want to make their payments. Listed below is the payment address:

2121 Cross Timbers Road Flower Mound, Texas 75028 Town of Flower Mound Utility Billing

Please enclose your account number and utility bill counterfoil with your payment for proper processing when mailing it in.

  1. Computerized Bank Draft

By choosing to have your monthly utility bill automatically withdrawn from your checking or savings account, Flower Mound Utilities offers an automatic bank draft option.

Due dates are no longer a concern with this method, guaranteeing timely payment. You can visit Flower Mound’s utility billing department online or contact customer care to sign up for an automated bank draft.

  1. Payment by phone

By phoning Flower Mound’s automated payment system, residents can pay their utilities more conveniently over the phone. Checks made electronically, as well as credit and debit cards, are accepted forms of payment.

Pay Utility Bills Online in Flower Mound: Your Options

Online payments for Flower Mound utilities are the most practical choice for many locals. You can watch your utility bill, make payments, and even set up recurring payments from the comfort of your home using the online portal. This is how to use the online payment system for Flower Mound utilities:

How do you make an online payment for Flower Mound Utilities?

Take a look at the Flower Mound Utility Portal. Click the utilities section after visiting the town’s official website. The option “Utility Billing” will be available to you.

You must create an online account using your utility account number and other personal information if this is your first time using the service.

Open Your Account and Log in: Use your login information to access your account after it has been created. You can check and pay for past and current bills and obtain information about your utility billing here.

Choose Your Payment Method: Electronic checks, debit cards, and credit cards can all be made online at Flower Mound. Just pick the mode of payment that suits you the most.

Establishing recurring monthly payments is a stress-free way to ensure that your utility bill is paid on time, providing reassurance and peace of mind. With no effort on your part, this feature guarantees that your utility bill is paid on time.

You will receive an email message and confirmation number to validate the transaction upon payment completion.

The advantages of online payment for Flower Mound Utilities:

Easily accessible: No need to stop by the office or send a check—pay whenever and wherever you choose.

Security: The web portal is backed up to safeguard your credit card information and ensure secure transactions.

Online Billing: Paperless utility bill delivery is one option to reduce clutter and wasteful paper usage.

AutoPay: By processing your bill regularly each month, the recurring payment option saves you money by preventing late fees.

Understanding Your Flower Mound Utilities Bill

Several charges for the services you received are included in your Flower Mound utility statement. The common charges that are typically included in your account are broken out as follows:

ServiceCharge
Water Base FeeA flat monthly fee for water service.
Water UsageCharges based on the amount of water you consume (measured in gallons).
Wastewater FeeA monthly charge for wastewater collection and treatment.
Solid WasteCharges for garbage and recycling services.
StormwaterA fee used for stormwater management and infrastructure maintenance.

The statement also contains this information and your billing term, due date, and past payments. To ensure you are informed of any changes in rates or consumption, go through your bill carefully each month.

Important Tips for Flower Mound Utilities Customers

Recognize your deadline: Every month on the fifteenth, utility bills are normally due. Late fees may be incurred for payments received after this deadline.

Observe Water Use: Due to outdoor irrigation and increased consumption, water usage tends to increase during the summer, particularly in Texas. To prevent unexpectedly large bills, monitor your water usage.

Prevent Late Fees: To prevent late fees, establish automated bank drafts or recurring payments using the Flower Mound utilities pay online system if you frequently fail to pay your bills.

Pay bills and manage your account online using the web portal, which allows you to monitor your utility consumption over time. This will facilitate maintaining organization and being aware of any possible disparities in your invoice.

Other Services Provided by Flower Mound Utilities

To uphold community safety and health and encourage environmental sustainability, Flower Mound also provides the following extra services:

Programs for Water Conservation: Flower Mound offers advice and resources to locals on how to use less water, along with conservation practices. During dry spells or water scarcity, these initiatives are extremely beneficial.

Services for Leak Detection: The Utilities Department assists homeowners in locating and repairing leaks that may lead to increased utility costs.

Bulk Trash Pickup: Flower Mound offers bulk trash removal services for bulky goods, including furniture, appliances, and yard waste, in addition to routine garbage collection. Contact the Utilities Department to make an appointment for this service.

Stormwater Management: Flower Mound’s stormwater management program contributes to preserving the municipality’s infrastructure by limiting floods and controlling water runoff during storms. 

Conclusion

Utility services are vital to Flower Mound’s high standard of living and are provided by them. You can now manage your utility account more easily than ever with various simple payment choices, including online, by phone, mail, and in-person.

A simple, safe, and easy method to remember to make your payments on time is to use the Flower Mound utilities pay online system. Residents can guarantee they have the greatest experience possible with their utility services by being aware of the services offered and using the several payment options.

Flower Mound is a terrific place to live, regardless of how long you’ve been a resident. The town is dedicated to providing dependable and effective utility management.

Read another story to learn about Houston County Electric

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